Computer and IT help for home and small business
What's getting in the way?
Start with the problem.
Slow or faulty computers
A computer that won't start, keeps freezing or makes everyday tasks difficult.
Explore this serviceWi-Fi and internet
Connections that drop out, weak reception or a device that won't connect.
Explore this servicePrinters and everyday tech
Trouble connecting a printer or getting your everyday devices to work together.
Explore this service
Service examples for this preview. Availability is being confirmed.
See all servicesHelp that fits
your day.
At home or running a business?
Find the starting point that fits your situation.
Get back to the things
you'd rather be doing.
A slow laptop, an offline printer or a connection that keeps dropping. Explore help for the tech you use at home.
Explore home helpLess time on IT.
More time on your work.
From a problem today to a conversation about ongoing support. Start with what your team needs.
Explore business ITA clear way forward
You don't need
all the answers.
Just a place to start. This is the proposed enquiry process once online requests open.
What to include in an enquiryTell us what's wrong
Use your own words. What were you trying to do, and what happened instead?
Talk through the next step
Check whether the right help is available and discuss what the work might involve.
Agree the work and cost
An enquiry starts a conversation. It doesn't confirm a booking or authorise work.
The idea behind TrueGeeks
Tech help that
makes sense to you.
We're building a straightforward way to find IT help: familiar service names, room to explain the problem and a clear next step.
A little about TrueGeeksNot sure what to ask?
Start with what isn't working. We'll explain what information is useful.